{"id":8320,"date":"2017-07-13T15:35:00","date_gmt":"2017-07-13T07:35:00","guid":{"rendered":"http:\/\/www.instantestore.com\/blog\/?p=8320"},"modified":"2017-07-13T15:39:33","modified_gmt":"2017-07-13T07:39:33","slug":"5-things-your-website-needs-to-have-for-it-to-be-trustworthy","status":"publish","type":"post","link":"https:\/\/instantestore.com\/blog\/5-things-your-website-needs-to-have-for-it-to-be-trustworthy\/","title":{"rendered":"5 Ways To Make Your Website More Trustworthy"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"5 Ways To Make Your Website More Trustworthy alignnone wp-image-8321 size-full\" title=\"5 Ways To Make Your Website More Trustworthy\" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/TRUSTED.jpg\" alt=\"5 Ways To Make Your Website More Trustworthy\" width=\"940\" height=\"788\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With any new relationship, trust is always the first emotion we need to feel toward each other in order to move forward. In this case, your customer needs to be able to trust you before buying something from you. They need to trust that you are who you claim to be and your products are what you say they are. But how do you get a complete stranger to trust you when they probably know nothing about you?\u00a0<\/span>This post will cover 5 ways you can gain a customer&#8217;s trust just by using your website.<\/p>\n<p><!--more--><\/p>\n<h4><b>Strong Website Design is Crucial <\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Why? Its simple, appearance is the most important when it comes to first impressions right? Well, it is exactly the same with a website page. If your website does not look visually appealing people might ignore it. Even if people do click on it, they might not stay on your page long enough to actually be convinced to buy something. Not forgetting that your competitors probably have a more visually appealing website compared to you. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A website\u2019s design MUST be visually appealing to catch viewers attention. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does a trustworthy page look like compared to a untrustworthy one? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are two example stores. Both of them are selling the same thing (custom flavored ice cream). But which one would you (as a customer) trust more and purchase from?<\/span><\/p>\n<p><strong>First store:<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"Example of a trustworthy website alignnone wp-image-8323\" title=\"Example of a trustworthy website \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/The-best.jpg\" alt=\"Example of a trustworthy website \" width=\"707\" height=\"531\" \/><\/p>\n<p><strong>Second store:<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"Example of a not trustworthy website alignnone wp-image-8322 size-full\" title=\"Example of a not trustworthy website \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/The-best-ice-cream-you-will-ever-have.jpg\" alt=\"Example of a not trustworthy website \" width=\"1024\" height=\"768\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As any normal human being i\u2019m sure you picked the first store right? Simply because the store website was much more visually appealing compared to the second one. Not to mention, the webpage was also much more organized. All the information were categorized into sections and not all over the page. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><strong>Tips on how to build a trustworthy page<\/strong>: <\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Visually appealing images<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Neatly placed text <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Proper text size<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Well organized categories <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Information on your business\/brand <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make sure that the theme of your web page matches with your branding <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer customers a quick click to your social media pages<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>What to avoid: <\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Unprofessional fonts <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fonts that are hard to read <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Bad grammar\/spelling <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Messy layout<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Abusing the caps button<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Web Design &#8211;\u00a0<a href=\"http:\/\/www.logo-design-studio.com\/\">Logo Design Studio<\/a><\/strong><\/p>\n<h4><\/h4>\n<h4><b>Make Your Website\/Company More\u00a0Relatable<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Don\u2019t be afraid to share. Share about yourself, your brand, your employees and even what your customers think about you. Through sharing customers can see how much you care about your brand\/business. Besides that, through sharing other customers experiences new people who visit your page are more likely to trust those comments.<\/span><\/p>\n<p>92 percent of consumers trust recommendations from people they know and 70 percent of consumers trust peer experiences posted online. People trust and listen to other people.<\/p>\n<p><span style=\"font-weight: 400;\">Make sure to put all this on your landing page as that is what your customers will see first. <\/span><\/p>\n<p><strong>An example of sharing customer experiences on your website for others to see:<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"Sharing other peoples success stories and comments alignnone wp-image-8324 size-full\" title=\"Sharing other peoples success stories and comments \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/Success-stories.jpg\" alt=\"Sharing other peoples success stories and comments \" width=\"1249\" height=\"715\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Getting more personal by sharing pictures of your employees:<\/strong> <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"Sharing information on your business and team alignnone wp-image-8325 size-full\" title=\"Sharing information on your business and team \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/Personal-empoyee.jpg\" alt=\"Sharing information on your business and team \" width=\"1260\" height=\"679\" \/><\/p>\n<p><b>Make Sure To Constantly Update Your Website<\/b><\/p>\n<p><span style=\"font-weight: 400;\">What you can do is constantly look for things you can update on your site. Whether it be the design, the loading time of the page or information. This shows your customers and potential customers that you are a company who is constantly on-top of things. Which is a good attribute to have especially when trying to earn someone&#8217;s trust. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Constant update on information is great. This is especially good for the new customers and for you to earn their trust. By constantly updating you page, it also shows that you are a serious business with a lot of activity and is constantly spouting out new content.\u00a0<\/span><\/p>\n<h4><b>Show That You Are Active Online<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">By being active online this just shows that your company is engaging with its audience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I know I personally like to check a business\u2019s social media sites to see how active they are. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a store has not update their social media channels for a while, how am I to know if the store is still active or not? For all I know it could not be active anymore and the site is just a dead site. This will cause me to worry and not purchase from you. I mean why would I purchase from a store who no longer sells. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A great way to show your viewers that you are social media active without having them searching for you is to incorporate them onto your website! Many websites today do that so whenever they update their social media sites it will automatically show up on the feed on their website. <\/span><\/p>\n<p><strong>Here\u2019s an example of Instagram being integrated on the <a href=\"https:\/\/www.pestlemortarclothing.com\/\">Pestle &amp; Mortar<\/a> website:<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"Example of Instagram integrated onto a webpage aligncenter wp-image-8326 size-full\" title=\"Example of Instagram integrated onto a webpage\" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/instagram-PnM.jpg\" alt=\"Example of Instagram integrated onto a webpage\" width=\"976\" height=\"316\" \/><\/p>\n<p>Check out our blog post on\u00a0<a href=\"http:\/\/www.instantestore.com\/blog\/how-instagram-can-help-online-selling-in-malaysia\/?preview_id=8002&amp;preview_nonce=4f4b81168b&amp;post_format=standard&amp;_thumbnail_id=-1&amp;preview=true#.WWcYQ4R97cs\">How Instagram Can Help Online Selling\u00a0<\/a><\/p>\n<h4><b>Make It Easy For Anyone To Contact You<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Show your customers that they can contact you whenever they want to. There is nothing more frustrating than having to look for a company&#8217;s contact details on their website. So make sure to have a \u201cContact Us\u201d section and to make it clear and easy for people to see and click. A regular \u201cContact Us\u201d section will normally include information such as address, telephone\/fax number and an email address. However, some businesses who do no provide an email address often provide a form where customers or anyone who has a question can fill and the form will also include a space where you can add your contact details so they can get back to you. <\/span><\/p>\n<p><strong>Here is an example of <a href=\"https:\/\/instantestore.com\/contact.cfm\">InstanteStore\u2019s \u201cContact Us\u201d<\/a> section:<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"Instantestore contact us information alignnone wp-image-8329 size-full\" title=\"Instantestore contact us information \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/contact-us.jpg\" alt=\"Instantestore contact us information \" width=\"228\" height=\"221\" \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"Instantestore contact us information alignnone wp-image-8328 size-full\" title=\"Instantestore contact us information \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/contact-us-3.jpg\" alt=\"Instantestore contact us information \" width=\"327\" height=\"492\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"Instantestore contact us information alignnone wp-image-8327 size-full\" title=\"Instantestore contact us information \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/contact-us-2.jpg\" alt=\"Instantestore contact us information \" width=\"1104\" height=\"695\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Businesses like <\/span><a href=\"https:\/\/www.victoriassecret.com\/\"><span style=\"font-weight: 400;\">Victoria\u2019s Secret<\/span><\/a><span style=\"font-weight: 400;\"> have added a live chat option for its viewers and customers to use. This option allows the business to directly answer a question a customer might have on the spot. But, with using a chat system there has to be a person who is ever ready to reply questions. Also, the chat only works during office hours. So, even if you have a chat option for your customers do not forget the good old fashion \u201cContact Us\u201d option so that customers can still contact you after office hours. <\/span><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"Example of a live chat feature on a website aligncenter wp-image-8330\" title=\"Example of a live chat feature on a website \" src=\"http:\/\/www.instantestore.com\/blog\/wp-content\/uploads\/2017\/07\/live-chat.jpg\" alt=\"Example of a live chat feature on a website \" width=\"355\" height=\"515\" \/><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Related Posts generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>With any new relationship, trust is always the first emotion we need to feel toward each other in order to move forward. In this case, your customer needs to be able to trust you before buying something from you. They need to trust that you are who you claim to be and your products are [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Related Posts generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[5,1,965,940,17,964],"tags":[560,1039,97],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/posts\/8320"}],"collection":[{"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/comments?post=8320"}],"version-history":[{"count":12,"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/posts\/8320\/revisions"}],"predecessor-version":[{"id":8343,"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/posts\/8320\/revisions\/8343"}],"wp:attachment":[{"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/media?parent=8320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/categories?post=8320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/instantestore.com\/blog\/wp-json\/wp\/v2\/tags?post=8320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}