If you are on the monthly payment plan, any paid InstanteStore fees are non-refundable. If you choose to cancel your plan, we'll stop billing you from the date you notified us and cancel your plan at the end of the paid month.
If you are on our quarterly, semi-annual or annual plan and have un-used months left over when you contact us to cancel your service, we will pro-rate and calculate the months already used up according to the regular monthly rate and refund you any un-used remainder.
Any fees paid that isn't part of the normal recurring service fee is not refundable. This includes any payments for custom templates, customizations or custom work requested by you.