Introducing Free Live Chat Software from InstanteStore

Over the last while, we’ve received numerous queries from our merchants, asking if there’s a particular live chat software solution that we recommend for use (free live chat or otherwise). It’s partly in response to these requests that we’ve now introduced InstanteStore’s very own free live chat software.

When it comes to running an ecommerce store, one of the main factors that will determine a store’s success or failure is the quality of customer service and support that’s offered. Customer support comes in many forms: email, support ticket systems, phone support, etc. One of the most direct and effective forms of customer support is live chat software.


FREE InstanteStore Live Chat Software Launched

FREE live chat software

You asked, we listened.

You can now provide live chat support to your customers for free… courtesy of InstanteStore. We’ve just launched our live chat software that lets you chat in real-time with your website customers for FREE.

To get set up, all you need to do is go to, click to download the live chat software, create your account, and copy and paste the generated code to your store to start taking customer queries right away. It’ll take 3 minutes, tops.

Try it out for yourself now.

Download Live Chat Software

Do We Need Human Assisted Shopping In Our Ecommerce Store?

Have you ever wondered why your potential customers abandon your store’s shopping cart? Is it because your products are too price or perhaps they can’t find the item they are looking to purchase. Or could it be because your store isn’t attractive enough. It’s important that you take action to remove all these reasons since you want to attract as many visitors as possible and convert them into paying customers.

The easiest way to help visitors find their product more easily is by adding a search functionality to your site. By adding this function, visitors can search for the products they want conveniently. If you already offer users this function, you might want to explore utilizing a human assisted shopping tool or perhaps an automated virtual sales agent.

What else? Read on to find out… (more…)