InstanteStore is more than just an ecommerce platform. We’ve been working with clients from around the world since 2001 helping them to sell their products and services online.
When it comes to creating a custom designed website for a branding solution, we’ve got you covered as we’re pretty flexible and versatile when it comes to helping our merchants!
Custom Designed Website Service
We recently had the privilege to work with Xiao Healthy to come up with a brand new website for their flagship product – avocado milk, which goes by the name AvoMilk.
Our website designer thought through the colour scheme along with the type of fonts and images needed to create the desired effect for their new website.
Branding Solution And Product Showcase
Our client wanted a website that will showcase their product with all the important information displayed in an easy to read format which looks friendly and welcoming.
No problem!
They wanted their product to have total transparency with their target market in listing the key ingredients that was used to make it.
If you’re going to be consuming it, you’d want to know what went into making it right?
We got it all listed down nicely for them complete with images.
This also shows the confidence they have in their flagship product which targets the health-conscious market, especially those who are looking for a dairy-free alternative which is also gluten free and with no preservatives.
Our website designer created the different images to show how natural and healthy Avocado Milk is so that consumers can see at one glance instead of having to read through long lines of text. Nice!
Our graphic designer did an amazing job working with Xiao Healthy to come up with the concept, mockup graphic design before finally building a custom designed website for them.
We built them a custom designed website that is suited for their target market and in line with their company branding.
The result is a fresh, vibrant, youthful, consumer-friendly look that is targeted to those who are looking for a healthy drink that will meet their nutritional needs.
Does your company website or brand need a complete revamp?
Or do you require a custom design website service for a particular product or service?
Whatever your design needs are, the team at InstanteStore in partnership with Logo Design Studio are able to handle it.
Contact us for a custom website design quotation or for any design needs.
The team at InstanteStore are passionate about helping merchants sell online.
We’ve been helping merchants sell online since 2001 when our founder and CEO, Charles Tang started InstanteStore due to the overwhelming requests to create online stores by merchants from around the world.
Recently, we had the privilege to help another international client get her business online with immediate results making it a successful online store.
About Sagiri Dayal Jewellery
Meet Sagiri Dayal, a jewellery designer based in Hong Kong.
She specialises in Jade and Chinese Knotting, combining these elements with traditional Indian jewellery from her heritage.
Sagiri has been holding shows all around the world – Hong Kong, London, New Delhi and New York, showcasing her jewellery pieces.
Though the road shows were very successful, she found it hard to reach out to her customers and updating them whenever she’s got a new line out.
So last year, together with her daughter, Keya, she decided to take the leap of faith and bring her business online.
It was a very daunting move for her as she’s not particularly tech savvy.
Understanding Our Customer Needs
Through a series of Zoom calls, the InstanteStore team got to know more about her business goals (increase sales!) along with the challenges she faced.
Among some of the issues she faced with the current offline business model were:
Limited Reach – Audience is restricted to the locations of the road shows and their physical location or brick and mortar store.
Limited Customer Engagement – Limited opportunities for continuous engagement with customers after road shows. Once a purchase is made, the customer may wish to purchase additional pieces but do not know when or where the new products are made available.
Lack of Analytics – Gathering customer data and insights for targeted marketing can be challenging in an offline setting making it difficult to analyze customer preferences and tailor products or marketing strategies accordingly. In other words, many merchants would not know much or have any information about their customers – their preference, products they purchased, what they are interested in, budget or taste preferences.
Lack of Technical Know-How – As Sagiri is more of an artisan / designer, she is anxious when it comes to technology. Many artisans, designers do not have the technical knowledge on how to run an online business as they usually spend the bulk of their time focusing on designing and creating their master pieces.
Payment Challenges – Accepting only cash payments for designer pieces may limit sales as some customers prefer digital payments. And because artisans / designers sell their products at physical locations, customers may not have enough cash to purchase if the merchant do not accept other forms of onlnie payment like credit cards or e-wallets.
The Solution? InstanteStore White Glove Service
After listening to Sagiri’s challenges, the InstanteStore team came up with a targeted proposal to help her business.
Though InstanteStore is a Point & Click ecommerce platform that allows merchants to quickly and easily set up their own online store, for Sagiri, due to the tight timeline till launch date (1 month to get it all done!) we suggested the White Glove Setup Service.
With the White Glove Setup Service we will handhold you right from the beginning, coming up with a customized webstore design, help you to populate your store products, set up shipping, payment and run through the testing stage to ensure that the whole buying experience on the store goes smoothly.
InstanteStore Ecommerce Features That Helped Get The Sales In
We advised Sagiri and Keya to set up a pre-launch campaign where they set up a temporary page to start collecting customer emails for those who were interested in their products. These customers who get first dibs when the site is launched plus a 10% discount!
Newletter Module – this allows for early bird sign up on her online store as we wanted to help her reach out to those who signed up during the pre-launch. The idea was to give her customers a taste of what is to come and to build anticipation.
Automatic Discounts – We helped her create pre-set automatic discounts which were to be applied by her customers only for the pre-launch dates. This gives customers an incentive to come to the online store knowing they will get a special discount when they make any purchase on the specific pre-launch date.
Integrated Payment – we helped her set up quick and easy online payment option for her customers to pay with online. A smooth checkout process is a good customer experience.
Downloadable Keys – these are digital gift certs which customers can purchase from Sagiri’s online store that is easily downloadable upon purchase which can be a gift or even an incentive to customers to come back for repeat purchases.
Store Launched With Immediate Sales!
It’s the final stretch! We worked tirelessly with the team at Sagiri Dayal Jewellery running tests on her website to address and deal with any issues as well as answer all of Sagiri and Keya’s questions to ensure that it was a smooth buying process.
For the Pre-Launch and Launch Day Sales, there were a total of 170 subscribers with 43% Open rate and 28% Click Through rate which led to steady sales as soon as the store was launched.
“Last year, I decided to start an online business and I was introduced to Charles & Sui Sim and it was the most wonderful thing that could have happened! I was really nervous as we had a really tight launch date but they held my hand every step of the way and they made it happened! They were also very responsive and just alleviated all my fears…”
“Up until last year, we have only been selling jewellery at in person shows around the world. In 2023, we had ambitious plans to build an online website. Initially we thought we would go with a large online platform such as Shopify but then we got introduced to the InstanteStore platform. I’m really happy we went with IES, it has gone off completely flawlessly! During the launch, people were just buying off our site without a hitch. Even for ourselves, the backend was so easy to navigate…”
The InstanteStore team are truly honored to be part of their online journey to help them GROW their business further.
InstanteStore is not just another ecommerce platform, more like your partners who only want the best for your business and helps you to achieve it quickly, efficiently and at very affordable prices.
We take the time to listen and understand your business challenges and help you to work through them with the InstanteStore platform. The InstanteStore platform is built in-house by our very own InstanteStore team, which makes it easy for us to customize the modules to your business needs. We are here to help your business grow and streamline your process. We allow you to do what you do best – MARKET your store and leave the tech to us!
Need a revamped customized online store for your business?
Please note that we have just been alerted that scammers are using our company name and website link to scam money from the public.
First they’ll ask you to complete a series of task where once you complete a task, you are asked to transfer money directly into their company bank account with amounts ranging from RM45, RM159 to RM999 onwards in order for them to pay you back the “commission”.
Here are screenshots on how they operate their scam via whatsapp groups with the phone number that they use which contain various Admins :
They are using our website address and company registration number to convince people that they are a legit company :
They will ask you for your full name, age, current occupation, bank account number and bank account name. DO NOT REVEAL YOUR PERSONAL INFORMATION!
After providing your personal information, they will ask you to start completing a task such as adding a product into the shopping cart of a merchant, they will ask you to take a screenshot of the shopping cart with the product to send to them.
Here are some examples of the “tasks” that the scammers will ask you to complete :
After you complete each task, they will then ask you to transfer cash instantly to their “company bank account” using DuitNow instead of GIRO or IBG transfer.
This is so that they can get your cash immediately.
DO NOT SEND DUITNOW Cash to them!!
They will keep asking you to complete task after task with the promise that you’ll earn higher commission (this is a PONZI Scheme, STOP IMMEDIATELY) :
When confronted, they will provide you with a “Staff name” and “Staff ID” which is a FAKE as they are not any of our company staff :
We do not offer any part-time employment to make purchases or post reviews on behalf of merchants.
Some of you might not be aware of what the 11.11 Global Shopping Festival is. The 11.11 global shopping festival, or November 11 is an online Sale which starts on November 11 at 12.00 PST, according to the LA/Vancouver, BC/Seattle/San Diego/Baja California time zone. It is also referred to as Single’s Day sale, hence the repeating ones in the date.
InstanteStore is proud to be part of Project Merdeka this year as our nation celebrates it’s 59th birthday.
Project Merdeka is a collection of deals offered by local Malaysian startups to celebrate Merdeka which is Malaysia’s Independence Day or Hari Kebangsaan.
Research has shown that the more time people spend in a store, the more money we end up spending. So the goal is to get people to stay in our eCommerce shops for longer than initially intended. How do we achieve this?(more…)
Men & women shop very differently. Women browse more & compare products meticulously, whereas men are more likely to simply rush along single-mindedly hoping not to get distracted from the original purpose of having ventured into a marketplace. An eCommerce shop then, should cater to the differences that abound among shoppers.
